Studios, personal trainers and coaches mostly bill monthly memberships or packages paid by transfer, so a reminder a few days before renewal prevents most missed payments. RemindCash turns each membership into a monthly recurring receivable, sends friendly reminders in your studio's name within the hours you choose and stops when you mark the payment received.
How payments usually work
- Monthly memberships or coaching fees, often due on the member's start date.
- Class packs or programmes paid up front, sometimes in instalments.
- Members who prefer not to be asked about money in person.
A reminder schedule that fits
| Step | When | Tone |
|---|---|---|
| Heads-up | 3 days before | Friendly and encouraging |
| Due today | On the due date | Short |
| Follow-up | 5 days after | Friendly, ask if all is well |
Setting it up in RemindCash
- Add members with email, language and time zone, or import them from CSV or Excel.
- Create a monthly recurring receivable for each membership or coaching plan.
- Approve a warm, short template with the member's name, amount, due date and your payment link.
- Set send hours so reminders arrive at a sensible time, and skip weekends if you prefer.
- Pause a membership's reminders during a freeze, and record payments as they arrive.
Example reminder
Subject: Your membership renews on {{due_date}}
Hi {{recipient_name}},
Your monthly membership of {{amount}} is due on {{due_date}}.
Pay here: {{payment_link}}
Thanks for training with us!
{{company_name}}
Good practice
- Explain at sign-up how and when renewal reminders are sent.
- Keep payment reminders separate from class promotions and offers.
- Stop reminders as soon as a member cancels or freezes.
What RemindCash does not do
It does not take card payments or run automatic debits, manage bookings or check-ins, or issue invoices. SMS and WhatsApp are not open yet.
FAQ
Does RemindCash charge members automatically?
No. It sends reminders; members pay you through your own method, and you record the payment.
Can I stop reminders during a membership freeze?
Yes. Pause the receivable and resume it when the membership restarts.