Guide

Guides

Practical, tool-independent guides to following up on invoices and timing payment reminders.

How to follow up on unpaid invoices (without damaging the relationship)

A practical process for following up on unpaid invoices — what to check first, what to say at each stage, when to call, how to escalate and how to keep the client relationship intact.
When to send payment reminders: a schedule that works

When to send payment reminders before and after the due date, how many to send, the best time of day and how to adapt the schedule to invoice size, payment terms and recurring customers.
How to reduce late payments: 10 practical habits

Practical ways to reduce late payments before they happen — clear terms, deposits, better invoices, easy payment, reminders before the due date and a consistent follow-up routine.

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