Clubs, associations and member organisations collect the same dues from many members, usually monthly or once a year, and often rely on volunteers to follow up. RemindCash turns each member's dues into a recurring or one-off receivable, sends polite reminders in your organisation's name and gives the treasurer and helpers one shared view of who has paid.
How payments usually work
- Monthly dues, or annual dues with a fixed deadline.
- Members who pay part now and the rest later.
- A treasurer plus a few volunteers sharing the follow-up.
- Member lists kept in a spreadsheet.
A reminder schedule that fits
| Step | When | Tone |
|---|---|---|
| Heads-up | 7 days before | Friendly, explain the dues |
| Due today | On the due date | Neutral |
| Follow-up | 7 days after | Friendly |
| Last note | 21 days after | Polite and clear |
Setting it up in RemindCash
- Import your member list from CSV or Excel — or from Google Sheets via CSV.
- Create monthly recurring receivables for monthly dues, or one receivable per member for annual dues.
- Invite the treasurer and volunteers to the same workspace with appropriate roles.
- Approve a template with the member's name, amount, due date and your payment details.
- Record payments and partial payments, and pause reminders for members with an agreed arrangement.
Example reminder
Subject: {{company_name}} membership dues due {{due_date}}
Dear {{recipient_name}},
A reminder that your membership dues of {{amount}} are due on {{due_date}}.
Payment details: {{payment_link}}
Thank you for supporting {{company_name}}.
Good practice
- Tell members when they join how dues reminders are sent, and inform them how their contact details are used.
- Keep reminders about dues only; event announcements and fundraising are separate messages with their own consent rules — see payment reminder SMS rules.
- Never share a member's arrears with other members.
What RemindCash does not do
It does not manage membership records beyond contact details, run events or collect payments. SMS and WhatsApp are not open yet.
FAQ
Can volunteers see who has paid?
Yes. Team members work in the same company workspace, with roles.
Can I keep my member list in a spreadsheet?
Yes. Keep it where you like and import it as CSV or Excel when dues are set up.