Cleaning companies, gardeners, pool and pest-control services usually visit the same customers every week or month and invoice small amounts, so most late payments are simply forgotten ones. RemindCash turns each customer's regular fee into a weekly or monthly recurring receivable, sends a short, friendly reminder in your business's name and stops when you record the payment.
How payments usually work
- Weekly or monthly fees for regular visits.
- Occasional one-off jobs, such as a deep clean or seasonal work.
- Household customers who pay by transfer after the visit.
A reminder schedule that fits
| Step | When | Tone |
|---|---|---|
| Due today | On the due date | Short and friendly |
| Follow-up | 3 days after | Friendly |
| Last note | 10 days after | Polite and clear |
A reminder before the due date is optional for small weekly amounts.
Setting it up in RemindCash
- Add customers with email, language and time zone, or import them from CSV or Excel.
- Create a weekly or monthly recurring receivable for each regular customer; add one-off jobs as separate receivables.
- Approve a short template with the customer's name, amount, due date and your payment link.
- Set send hours so reminders do not arrive late in the evening, and skip weekends if you prefer.
- Pause a customer's reminders while they are away or the service is on hold.
Example reminder
Good practice
- Tell new customers when and how payment reminders are sent.
- Keep reminders free of offers; send promotions separately and only with consent.
- Stop reminders as soon as a customer cancels the service.
What RemindCash does not do
It does not schedule visits or staff, issue invoices or collect payments. SMS and WhatsApp are not open yet.
FAQ
Can I remind every two weeks?
Recurring receivables repeat weekly or monthly. For a fortnightly service, use a weekly receivable or add each fortnight as its own receivable.
Can I stop reminders while a customer is on holiday?
Yes. Pause the receivable and resume it when the visits restart.